Privacy Policy
Last updated: October 27, 2026
Fresh Paws Pet Waste Removal (“Fresh Paws,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request a quote, use our services, interact with our advertisements, or communicate with us.
Information We Collect
Information You Provide
Depending on how you interact with us, we may collect:
Your name, phone number, email address, service address, and ZIP code.
Information about your dogs, yard, cleanup needs, and service preferences.
Scheduling details and property access instructions you choose to provide.
Messages, feedback, and other information you send us.
Billing details, payment status, and transaction records when you purchase services.
Records of your communication preferences, consent, and opt-out requests.
If you make a payment through a third-party payment service, that provider processes your payment information under its own privacy policy. Please do not send payment card numbers, Social Security numbers, or other sensitive financial information through our general contact forms or text messages.
Information Collected Automatically
Our website and its service providers may automatically collect:
Your IP address and approximate location.
Browser type, device information, and operating system.
Pages visited, links clicked, and dates and times of visits.
Referring websites, advertising sources, and campaign identifiers.
Cookie identifiers and interactions with forms, advertisements, and website features.
Information From Other Platforms
If you contact us through Facebook, Instagram, Google, or another platform, we may receive the information you submit, information made available through your interaction, and related advertising or referral information.
How We Use Information
We use information to:
Respond to questions and prepare quotes.
Schedule, provide, and manage pet waste removal services.
Communicate about appointments, access instructions, billing, and service updates.
Process payments and maintain business records.
Send marketing communications where permitted by law and your preferences.
Understand website use and improve our content, services, and search visibility.
Measure advertising results and show relevant advertisements.
Protect our website, prevent fraud, resolve disputes, and meet legal obligations.
Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies. These tools help operate the website, remember preferences, measure visits, and support advertising.
Depending on the tools enabled, these may include Squarespace analytics, Google Analytics, Google Ads conversion tracking, and Meta tools such as the Meta Pixel.
Analytics tools help us understand how visitors find and use our website, including visits from search engines, social media, and advertisements.
You can manage cookies through your browser settings and any cookie controls available on our website. Blocking certain cookies may affect website features. Where required by applicable law, we obtain consent before using nonessential tracking technologies.
Google and Meta Advertising
We may advertise through Google, Facebook, Instagram, and related advertising networks.
When advertising tools are enabled, third parties, including Google and Meta, may collect or receive information from our website and elsewhere online through cookies, pixels, device identifiers, and similar technologies. Information may include pages visited, IP addresses, browser details, advertising identifiers, and actions such as submitting a quote request.
We and these providers may use this information to measure advertising performance, understand audiences, and deliver relevant advertisements. Third-party vendors, including Google, may display our advertisements on websites and apps across the internet based on your previous visits to our website.
Depending on your settings and the provider’s practices, information may be associated with your account on that platform. These providers also process information under their own privacy policies.
Learn more or manage your preferences:
These choices may apply only to a particular browser, device, or account. Opting out of personalized advertising does not eliminate all advertisements.
Quote Forms and Advertising Lead Forms
When you submit a website form or a lead form through an advertising platform, we use the information to respond to your request, discuss pricing, and help arrange services.
The platform hosting a lead form may also process your information under its own privacy policy. Any additional marketing communications are subject to applicable consent requirements and your communication preferences.
Calls, Text Messages, and Emails
We may contact you about a request, quote, appointment, payment, or service using the contact information you provide.
Where required, we obtain separate consent before sending marketing texts or making automated marketing calls. Agreeing to this Privacy Policy does not, by itself, provide that consent. Consent to marketing communications is not a condition of purchasing services.
For text messages:
Message frequency varies.
Message and data rates may apply.
Reply STOP to stop texts.
Reply HELP or contact us for assistance.
You may also contact us to withdraw consent through another reasonable method.
We honor requests to stop calls and texts as required by law. Following a text opt-out, we may send a nonmarketing confirmation where permitted.
You can unsubscribe from marketing emails through the unsubscribe option in the message or by contacting us. Opting out of marketing emails does not prevent necessary nonmarketing communications about services you requested or purchased.
We do not sell or share mobile phone numbers or text-message opt-in information with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that help deliver our communications or when legally required. Text-message consent is not transferred to unrelated advertisers.
How We Share Information
We may share information with:
Service providers: Companies that support website hosting, forms, communications, scheduling, business records, payment processing, and related operations.
Advertising and analytics providers: Google, Meta, and other providers supporting the activities described above, subject to applicable choices and consent requirements.
Legal and safety recipients: When reasonably necessary to comply with law, respond to lawful requests, prevent fraud, or protect rights and safety.
Business transaction recipients: In connection with a proposed or completed merger, sale, or transfer of business assets, subject to applicable law.
Other recipients at your direction: When you ask us to share information or provide appropriate consent.
We do not sell customer contact lists for money. However, some privacy laws define certain advertising-related disclosures as a “sale,” “sharing,” or “targeted advertising,” even without payment. Applicable choices are described in this policy.
Information Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described here, including providing services, maintaining required records, resolving disputes, and honoring communication preferences.
Retention periods depend on the information, our business relationship, and applicable legal requirements. We may retain limited records of opt-out requests to avoid contacting you again.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, transmission method, or storage system is completely secure. If a security incident triggers notification requirements, we will provide required notices under applicable law.
Your Privacy Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
Depending on your location and whether applicable privacy laws cover our business, you may also have rights to:
Confirm whether we process your personal information.
Receive a portable copy of certain information.
Opt out of targeted advertising, certain data sharing, or sales.
Withdraw consent where processing relies on consent.
Appeal a denied privacy request.
Submit requests using the contact information below. We may need to verify your identity before disclosing, changing, or deleting information. Legal exceptions may limit certain requests.
Where applicable law provides an appeal right, contact us through the same channels and state that you wish to appeal. We will respond within legally required timeframes and will not unlawfully discriminate against you for exercising privacy rights.
Where required by applicable law, we honor recognized browser-based opt-out preference signals, including Global Privacy Control. Traditional “Do Not Track” signals may not receive the same response.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Third-Party Websites and Services
Our website may contain links to external websites, social media pages, maps, or other third-party services. Their privacy practices are governed by their own policies. We do not control those services.
Our business operates in the United States. Our service providers may process information in the United States or other countries where they operate.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. Updates will appear on this page with a revised date. Where required, we will provide additional notice or obtain consent before making relevant changes.
Contact Us
For privacy questions, requests, or communication preferences, contact:
Fresh Paws Pet Waste Removal
Phone: 405-820-0859
Email: [Insert business email address]
Mailing address: [Insert business mailing address]